Send it. Shop it. Track it live.
Book a rider in seconds and see the price before you pay. Follow your package on the map until it's handed over. Buy from local sellers, or open your own store: EasyDispatch delivers every order.
On a computer? Book a delivery on the web
One app, everything moving
Deliveries, a marketplace and a wallet
Send a package across town, buy from sellers near you, sell your own products and get paid. Whatever you're doing, Home shows it at a glance.
Deliver
Bike or van, standard or express. A fixed price up front, a rider in moments, and live tracking to the door.
Shop
Fashion, gadgets, beauty and more from local sellers. Your payment is held until the order reaches you.
Pay
Refunds land in your wallet instantly. Pay with it, top up the rest by card, or cash out to your bank.
Sell
Open a store from your phone. List with your camera, accept orders, and we send a rider to collect.
Send a package
Booked in three steps, tracked to the door
No calls, no haggling. The price comes from your route and never changes after you confirm.
Where
Search an address, use your location or drop a pin. Choose a bike for parcels or a van for bigger loads.
What and who
Say what you're sending and who receives it. Send now, or schedule it up to 7 days ahead.
Review and pay
Pick standard or express and see the exact price. Pay by card, wallet, both, or cash.
Track it live
Watch your rider on the map, call or text them, and share a live tracking link with the receiver.
Live tracking
Know exactly where your package is
From the moment a rider accepts, you see them moving on the map with a live arrival time and a clear progress line: assigned, at pickup, on the way, arrived, delivered.
- Call or text your rider from the app
- Share a live tracking link with your receiver
- A 4-digit delivery code proves the right person received it
- Proof of delivery and a receipt for every trip
Marketplace
Shop local, delivered by EasyDispatch
Browse what sellers near you have in stock, check their ratings, and check out once for items from several stores. Every order is delivered by an EasyDispatch rider, and you can track it like any delivery.
- Your payment is held until the order reaches you
- Something wrong? Report it within 24 hours and the seller isn't paid while we look into it
- Every store is identity-checked before it goes live
Sell on EasyDispatch
Your store, with delivery built in
Apply from the app, and once we've checked your details your store goes live. You never have to arrange a rider: mark an order ready and we collect it from your pickup address.
Apply
Add your store details, pickup address, a bank account in your name and your BVN or NIN. We review every new store.
List with your camera
Snap up to 8 photos, add a price and description, and publish. Pause or edit any time.
Get paid
Accept the order, pack it and mark it ready. Your money reaches your wallet 24 hours after delivery, minus a 5% marketplace fee.
EasyDispatch Wallet
Refunds land instantly. Cash out whenever you like.
Refunds, cancellations and your marketplace sales arrive in your wallet. Spend it on your next delivery or order, or send it to your own bank account.
- Pay with your wallet and a card together; the card only covers the rest
- No cash-out fee, and no minimum
- Cash-outs only go to a bank account in your own name
Safe by design
Built so your money and parcels are protected
Card details stay with Paystack
You pay on Paystack's secure checkout. EasyDispatch never sees or stores your full card number.
Delivery codes
Your receiver gives the rider a 4-digit code only after they have the package, so you know it reached the right hands.
Protected marketplace payments
Buyers' money is held until delivery and released to the seller 24 hours later, unless a problem is reported.
Verified sellers
Every store owner's identity is checked against their BVN or NIN, and payouts only go to an account in their name.
Instant refunds
Cancel before your rider reaches pickup and it's free, with the refund in your wallet straight away.
Private tracking links
Shared tracking pages show the rider's progress and the area they're in, never your full address or phone number.
Already use EasyDispatch?
Update the app. Everything comes with you.
The new EasyDispatch replaces the old app. Install the update from your app store and sign in as usual.
- Sign in with the email and password you already use
- Your wallet balance and delivery history carry over
- Forgot your password? Reset it by email from the sign-in screen
Pricing
The price you see is the price you pay
Delivery prices depend on the distance between pickup and drop-off, the vehicle and the speed. The app shows the exact price before you book, and it doesn't change after you confirm. The app is free to download.
Standard Most trips
The best value for everyday parcels, documents and orders.
- Bike for small parcels, van for larger loads
- Send now or schedule up to 7 days ahead
Express Faster
When it can't wait. Offered when an express rider is available for your route.
- Shorter arrival time, shown before you book
- Same live tracking and delivery code
Cancellations
Free until your rider arrives at pickup. After that, a fee of 20% of the delivery fee goes to the rider for their trip.
- Refunds go to your wallet instantly
- Prefer your card? Ask support (5–10 business days)
Help
Frequently asked questions
Deliveries
How is the price worked out?
The price depends on the distance between pickup and drop-off, the vehicle (bike or van) and the speed (standard or express). You see the exact price before you book, and it doesn't change after you confirm.
Can I cancel a delivery?
Yes, for free until the rider arrives at pickup. After that, a cancellation fee of 20% of the delivery fee applies and goes to the rider. Once your package has been picked up, contact support to cancel.
What if the receiver isn't available?
The rider tries to reach them. If the delivery can't be completed, the package comes back to the sender. The delivery fee isn't refunded and the return trip costs half the delivery fee.
How do I know my package was delivered?
Your delivery page shows a 4-digit delivery code. Share it with the receiver, who gives it to the rider only after receiving the package. The rider may also take a photo. You'll see the proof of delivery and a receipt on the delivery's page.
What can't I send?
Weapons, illegal drugs and prescription-only medicines, alcohol and tobacco, cash, hazardous or flammable items, live animals, and anything too large for a bike or van.
Do I need the app to book?
No. You can book a delivery from a computer at book.easydispatch.ng and pay by card. The app adds live tracking on the map, the marketplace and your wallet.
Wallet and payments
What is my EasyDispatch wallet?
It's where money owed back to you lands: refunds, cancellations, credits from support and, if you sell, your marketplace sales. You can use it to pay for deliveries and orders, or cash it out to your bank account. You can't add money to it yourself.
Can I pay with my wallet and a card together?
Yes. Turn on "Use my wallet balance" when you pay. Your wallet covers what it can and your card is charged only the rest. If the card payment doesn't go through, the wallet money is released straight back.
How do I cash out?
Go to Wallet, then Cash out. Add a bank account in your own name first; we email you a code to confirm it's you. Cash-outs are free and go out straight away.
Why can't I cash out all of my balance?
Refunds of card payments can be spent at once but cashed out only after a short hold, and goodwill credits from support can only be spent. Your Wallet screen shows how much you can cash out now. Cash-outs also pause for 24 hours after you change your bank account, to keep your money safe.
Is my card safe?
Card details are entered on Paystack's page and stored by Paystack. EasyDispatch never sees or stores your full card number.
Marketplace
Is my money safe when I buy?
Yes. We hold your payment until your order is delivered. The seller is paid 24 hours after delivery, unless you report a problem in that time.
What if something is wrong with my order?
Open the order in Activity and tap "Report a problem" within 24 hours of delivery. The seller isn't paid while we look into it, and we refund, release or split the payment depending on what we find. If the item has to go back to the seller, the return delivery fee is paid by the buyer.
How do I start selling?
Go to Account, then Sell on EasyDispatch, and apply: add your store details and pickup address, a bank account in your name for payouts, and your BVN or NIN. We review every new store; once yours is approved, publish your listings.
What does selling cost?
Opening a store is free. We take a 5% marketplace fee on the item price from each sale. Buyers pay the delivery fee.
Your account
I used EasyDispatch before. Do I need a new account?
No. Sign in with the email and password you already use. Your wallet balance and history carry over, and you can cash out your balance to your bank.
How do I delete my account?
In the app, go to Account, then Delete account. Your account closes straight away and your personal details are erased after 30 days. Payment and delivery records are kept for 6 years, as the law requires. More about deleting your account.
Get EasyDispatch
Free on iPhone, iPad and Android.